PSPCL (West) releases numbers other than 1912 to lodge complaints: Er.Massa Singh
Kanwar Inder Singh/ royalpatiala.in
In order to provide better facilities to the electricity consumers for registration of their complaints, PSPCL Chief Engineer Distribution West Zone Er Massa Singh has released a list of alternate numbers other than 1912.
While disclosing this Er. Massa Singh said that it has been observed that in unavoidable situations such as heavy rainfall accompanied by dust and windstorm, the power consumers face disruption in electricity supply, following which, the number of calls to lodge complaints shoots up causing congestion due to rush on the helpline number 1912.
Therefore, now in case consumers are not able to register a complaint at 1912 helpline number, then they can call on
Bathinda Circle :- 96461-16971, Bathinda Division 96461-15200, 96461-15201, 96461-15203, Rampura Division 96466-96362, Maur Division 96466-96449, 96466-96453,
Mansa Division 96461-15212, 96461-15214, Budhlada Division 96466-96573, 96466-96590,
Faridkot Circle :- 96461-14452, Faridkot Division 96461-14910,
City Moga Division 96461-14991, Sub-urban Moga Division 96461-14981, Baghapurana Division 96466-96932, Kotkapura Division 96466-96764/01635-511260
Ferozepur Circle :- 96461-14837, City Ferozepur Division 96466-96973, Sub-urban Ferozepur Division 96466-97044, Jalalabad Division 96466-97101, Zira Division 96461-15297,
Sri Muktsar Sahib Circle :- 96461-15318, Sri Muktsar Sahib Division 96461-15028, Malout Division 96466-97321, Gidderbaha Division 96461-16190, Badal Division 96461-15066,
Abohar Division 96461-15341, Fazilka Division 96461-97500.
Apart from this, the consumer can also lodge their complaint on ‘PSPCL Consumer Services’ Mobile Application. A SMS service has also been started at 1912 via which the power consumers can know the status of their complaint.
Er. Massa Singh further said that power consumers can book their complaints by giving a missed call on the PSPCL toll free number 1800-180-1512.
February 3,2022